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After installation a new link "Customer Care"  to the main menu will be added. If current user has one of the Customer Care global permission, after clicking on the new link, he will be redirected to 

otherwise  

will be opened

Customer Care management view

The following section contains 3 additional subsections:

  • Projects - configure request types displayed in the customer portal
  • Customers - manage customers
  • Current requests - display all requests created by the customers from all projects in one place




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